TO:          ALL CLINICAL STAFF
FROM:      JERRY ORLOFF
DATE:      OCTOBER 29, 2012

DR. VAISHNAV
Whenever Dr. Vaishnav starts a patient on a beta blocker eye drop (Timolol, Betaxolol, Betagan, Istalol, Betoptic-S, or similar), the assistant in the room with him is to check the patient's pulse, record their reading in the patient's EMR, and then personally report this finding to Dr. Vaishnav.

Dr. Vaishnav would then like to have that patient's pulse checked and recorded by the work up technician on all subsequent visits to our Practice, without exception.

DR. MCMANUS

When Dr. McManus starts a patient on a beta blocker eye drop, he would like his assistant to check the patient's pulse, record their reading in the patient's chart, and then personally report their findings to him.  Dr. McManus would also like that patient's pulse checked by the work up technician at the patient's next examination (i.e. likely a two, three, four, six or eight week IOP check).

Beyond this visit, Dr. McManus will determine if additional measurements of the patient's pulse are necessary.

From: Charlotte Mochel
Sent: Wednesday, October 10, 2012 2:00 PM
To: TEI-Employees&Admin

In our Rockledge and Palm Bay offices, parking is limited so it is very important that employees park where indicated to allow patients to have the parking spots closest to the building.  This applies to Melbourne as well.  It is that all employees adhere to the following:
 
ROCKLEDGE OFFICE
 
Parking under the portico is for physician use only.  You may park on the east side of the building, but keep in mind that parking spots closest to the front door need to be kept for patient use. 
 
Also, doctors using the parking under the portico are asked to park in the two end spots, leaving the center parking spots open for deliveries to the back door, particularly on Tuesdays and Wednesdays.
 
MELBOURNE OFFICE
 
The first two rows behind the building are reserved for patients, doctors, administration and supervisors.  All other areas in the back of the building are available for staff  and must be behind the blue line on the north side of the building.   If you have a medical purpose for parking in other than the designated spots, please contact Human Resources.
 

Applies to:  All Clinic Staff
 
Staff members congregating in the Retina Desk Area/Employee Entrance in the Rockledge Offices cause the Practice to suffer lost productivity.  Talking and laughter can sometimes become loud, thus decreasing patient's perception of our professionalism, as well as potentially raising concerns in their minds as to why they may be waiting.
 
Please remember that patients and those who accompany them to our offices watch and listen closely.  They will interpret your actions and what they see and hear and quickly making assumptions about our office.  Please make certain that you are representing our office in a highly professional manner at all times while you are at work.