​Pitney Bowes Stamp Machine

Creating a trackable label​
To create and print trackable labels:
  1. Tap Trackable Labels on the Home screen. The Carrier screen opens.
  2. Tap the carrier you wish to use. For example, tap UPS.
  3. If this is the sender you wish to use, tap Continue. 
    1. To use a different sender, tap Sender. Tap on a new sender, then tap Continue.
  4. You can manually enter a recipient, or select one from the Address book. To select one from the address book, tap the Address icon (person icon) in the upper right corner of the screen.
  5. Tap Continue.
  6. If you have enabled cost accounts on your device, a Cost Account field is provided. Tap on the field to open the Cost Account screen and select an account.
  7. Tap the kind of packaging you are using. For example, My Box or Envelope.
  8. First, tap each dimension and enter a value using the keypad on the display. Tap the check mark when done.
  9. Tap Weight and either:
    • Select Scale, place the item on the scale, and tap apply, or
    • Select Manual and enter the weight of the package.
  10. Tap Continue.
  11. Tap the service you wish to use. For example, tap UPS Ground.
  12. Tap Print.
  13. At the Label Options screen, tap Format and select the printer format. For example, tap Roll- 4x6.
  14. Tap Print again and the label prints.
    • If prompted, enter the Sender and Recipient's phone number (required for some services).
  15. The carrier screen reappears. You can now print another label.
Tracking a package sent using a trackable label 
You can locate the tracking number for a trackable label by opening the History screen. Refer to Viewing the trackable label history for details. You can then use that tracking number to locate the shipment.
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Follow these steps to track a shipment:
  1. Tap Universal Tracking in the application drawer at the bottom of the Home screen.
  2. Enter the carrier's tracking number in the field provided.
  3. Tap Track.
  4. The package status is displayed at the top of the screen.
How to zero the scale
Zeroing the scale sets the weight with nothing on the scale to zero. To zero the scale:
  1. Tap Envelope Printing or Trackable Labels on the home screen.
  2. Tap the Scale button.
  3. Ensure that nothing is on the scale.
  4. Tap the Zero Scale button.
  5. Tap Apply.
Printing Postage Directly
Performing postal rate updates or software updates
Automatic updates
The SendPro C-Series C200, C300 and C400 meters update automatically. Please ensure you keep your meter turned on and connected to your network to get the automatic updates, as they are downloaded during the evening hours.

Manual updates
To manually download postal rates or software updates:
  • Tap Rates and Updates on the Home screen. If an update is available your  meter will begin the download and then install it when the download is complete. 
Refilling Postage